FAQ’s
Before I buy Questions
Yes of course you can we would love to speak to you. Our Telephone number is 044-384-0139 and our email address is info@tamelia.com
Registering allows you to view our wholesale pricing and will make your life simpler for ordering in the future and tracking an order you have placed. We will not pass on your information to anyone else.
Anything we send to you will be amazing and you will love it but if it is damaged or has a defect, we will replace it and if its out of stock we will give you a credit or place on back order.
Shipping & Returns
we send out orders as soon as the payment reflects in our account. So if it goes in before 12pm today we will try our best to send it today with our courier who depending where you are in South Africa you should have it in about 4 days. In some cases it is more cost effective to send by Post Office and we are happy to post to you if you prefer.
We can send internationally but due to the world being quite big we will need to quote you on the cost to ship to you so please send us an email to info@tamelia.com so we can get you what you want.
We aim to give you great quality products so if the item we sent you isn’t what you ordered or has a defect, then we will gladly replace or send you the right thing at our cost. If we are out of stock of the item then we will credit or refund you of-course. We cant swap anything that has been test driven or shop soiled as I am sure you understand.